Hello!

Perhaps your firm could benefit from a seasoned technician who has been an avid reader of technical materials all his life, and has prior experience producing both online help materials and manuals for software.

I am looking for a change of pace and vector in my career, as I've been doing Break/fix forever, and have developed an interest in turning to something where I can potentially work from home, eventually. 

My customer service and interpersonal skills are great, and my technical background is extensive. I frequently rely on communicating with those who know more, and less, than I do and connecting the two parties for a mutually beneficial outcome. I can be vociferous and expansive, while being efficient and straightforward, on just about any subject, and have enjoyed writing process documentation and KB articles throughout my career. In all my previous roles - "if it isn't documented it didn't happen."

I hope you consider me to become a writer on your staff, I have much to learn and much to share, at the same time.

Professionally Yours, 

Neil Patterson